1. Introduction

BuyerEdge ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase a report, create an account, contact us, or use our services.

We process personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Data Controller

The data controller is:

BuyerEdge.ie
Contact: via the support chat on the site

If you have any questions about this policy or your data, please chat with us using the support chat on the site.

3. Personal Data We Collect

We collect only data necessary to provide our services.

A. Information You Provide

When purchasing a report or creating an account: name, email address, billing details, property address searched, and transaction history within your account. Payment information (card numbers etc.) is processed securely by our third-party payment provider and is not stored by us.

B. Automatically Collected Data

When you use our website, we may collect: IP address, browser type, device type, usage data (pages visited, time spent), and cookies and analytics data.

C. Public Property Data

Our reports use publicly available transaction data sourced from the NSW Valuer General and other publicly accessible datasets. This data relates to property transactions and does not include personal financial details of users.

4. How We Use Your Data

To Provide Services

Generate property analysis reports, deliver purchased reports, manage user accounts. Legal basis: Performance of a contract.

To Process Payments

Process transactions and prevent fraud. Legal basis: Performance of a contract / Legitimate interest.

To Improve Our Services

Analyse usage patterns, improve functionality, maintain system security. Legal basis: Legitimate interest.

To Communicate With You

Service updates, account notices, customer support responses. Legal basis: Contract / Legitimate interest.

Marketing

We will only send marketing emails where you have opted in or we are legally permitted to do so under Australian privacy rules. You may unsubscribe at any time.

5. Cookies

We use cookies to enable website functionality, analyse usage patterns, and improve performance. Where required, we obtain your consent before placing non-essential cookies. You may control cookies via your browser settings.

6. Sharing Your Data

We do not sell personal data.

We may share data with service providers including payment processors (e.g., Stripe), hosting providers, analytics providers, and email service providers. These providers process data on our behalf under data processing agreements.

We may also disclose data if required by Australian law, court order, or regulatory authority.

7. International Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or transfers to countries with adequacy decisions.

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods: account data until account deletion; transaction records for 6 years (for tax compliance); analytics data aggregated or anonymised after operational use.

9. Your Rights Under Privacy Act

You have the right to: access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, object to processing, data portability, and withdraw consent where processing is based on consent.

To exercise your rights, contact us via the support chat on the site.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner: www.oaic.gov.au

10. Security

We implement appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), secure hosting environments, access controls, and limited internal data access. However, no online system can guarantee absolute security.

11. Automated Decision-Making

Our platform generates property analysis reports using statistical modelling of publicly available transaction data. This modelling does not assess your personal financial circumstances, does not profile individuals, and does not produce legally binding decisions. Users remain responsible for decisions made based on report outputs.

12. Children

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised "Last updated" date.